💡 This is one of my favourite frameworks when planning and running experiments. It gets my head in the right space to iterate at speed.
✅ Known Knowns
Things we are aware of and understand.
➡️ As founders, we consistently overestimate this. It’s our founder bias, but it is all we have to form the basis of all our assumptions.
❌ The idea here is to avoid getting stuck in the Known Knowns. What you think you know is a very small bucket of knowledge and beliefs.
✅ Known Unknowns
Things we are aware of but don’t understand
➡️ This is why we need to test out our assumptions so that we can put them into Known Knowns
❌ Do not ignore this feedback; take it, understand it, iterate and go again at high speed.
✅ Unknown Knowns
Things we understand but are not aware
➡️ Here is the bonus, the unexpected feedback that we had not even considered.
❌ Small sample sets of feedback need to be considered and prioritised with care.
✅ Unknown Unknowns
Things we are neither aware of nor understand
➡️ Oh shit or wow moments that allow us to build a complete understanding.
❌ Believe me, the oh shit moments will come. Don’t let them drown you; they are never as bad as we first imagine they are.
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